Ethics charter
At Galientis, we firmly believe in the importance of conducting our business ethically and responsibly. Our ethics charter is based on five fundamental pillars: respect for people, respect for laws, respect for customers, respect for partners and respect for the environment. This charter guides our daily actions and reflects our commitment to our fundamental values.
Respect for People
Dignity and Diversity:
- We treat each individual with dignity and respect; respect for fundamental human rights is a permanent requirement for all Galientis staff.
- We value and encourage diversity in our company, believing that varied perspectives enrich our work environment and foster innovation.
Well being at work :
- We are committed to providing a healthy and safe work environment for all of our employees.
- We promote work-life balance, recognizing its importance to the overall well-being of our employees.
Respect for Partners
Fair relations:
- We treat our business partners with respect and fairness, fostering relationships based on mutual trust and mutual benefit.
- We select our partners based on ethical and professional criteria, thus ensuring responsible collaborations aligned with our values.
Communication and collaboration:
- We encourage open and honest communication with our partners, aimed at strengthening our cooperation and achieving our common goals in a collaborative manner.
Respect of the Laws
Legal Compliance:
- We comply with all laws and regulations in force in Algeria and in the countries where we operate.
- We maintain constant vigilance to ensure that our business practices are always legal and ethical.
Transparency:
- We are committed to full transparency in our financial and administrative reporting, and we ensure the accuracy and clarity of our internal and external communications.
Respect the environment
Sustainability:
- We are committed to reducing our ecological footprint by adopting sustainable and environmentally friendly practices in all our operations.
- We promote the use of renewable resources and strive to minimize waste and pollution.
Ecological innovation:
- We invest in the research and development of environmentally friendly technologies and processes to contribute to a more sustainable future.
- We raise awareness among our employees, customers and partners of the importance of protecting the environment and encourage them to adopt eco-responsible practices.
Respect for the Customer
Quality and Service:
- We strive to provide the highest quality products and services, meeting the needs and expectations of our customers.
- We provide attentive, responsive and respectful customer service, making it a point of honor to resolve problems quickly and efficiently.
Privacy and Security:
- We respect the confidentiality of our customers’ information and are committed to protecting their personal data with the greatest care.
